About Doctor Disk

The Hong Kong Company, Doctor Disk Limited, was closed down at the end of July 2002. 
Since August 2006 Phil Smith has been registered as a Sole Trader with the business name "Doctor Disk" in Queensland, Australia: ABN 22 394 533 644.  
A brief history of our Hong Kong operations is maintained here for interest.

Phil Smith and his wife Wendy are Australians who arrived in Hong Kong in March 1989 at which time both worked for different branches of Computer Power, one of Australia's largest computer software and sevices companies.

In 1992 a shelf company named Wah Ming Service Limited was purchased and from October 1992 Computer Power contracted Wah Ming Service Limited to supply the services of Phil Smith.

In evenings and weekends occasional work was done for other clients recovering data from damaged disks and setting up computersystems, trouble shooting, etc.

Phil left the full-time employment of Computer Power June 1993 and commenced working independently. During the next several years he was called in by Computer Power on a part-time basis as an instructor for various courses.

The name Doctor Disk was first applied by one of my clients for whom I had recovered several years of research work that had been lost on a defective disk. I immediately applied for registration of Doctor Disk as our business name.

Being fairly unknown when we started, the first few months of business were fairly lean, but by the second quarter of 1994 many referrals were being made by our satisfied customers and people started having to be content with house calls being made the next day or the following day.

Our intention was never to be a supplier of computers, but lots of clients who had been ripped off by disreputable computer shops kept asking us to go and buy their new computers for them. Until May 1995 these were bought from several manufacturers in Shatin and Kowloon.

In May 1995 we started working closely with Systems Xpress, a company which had started in a small shop in Shatin in April 1994 and was found to be building truly excellent quality clone computers at a reasonable price. Since then we have spent more than HK$ 7 million purchasing SX-built computers for our clients.

Early in 1997 we commenced putting Doctor Disk badges on the cases of Systems Xpress computers and marketing them as Doctor Disk computers. Warranty work that requires the machine being brought back to the workshop is carried out by the experts at Systems Xpress although Phil Smith or his assistants usually transports the computers to and from the client's premises.

In May 1998 we found that we were so busy, clients often had to book services up to a week in advance.  By the end of June 1998 so many Westerners had left Hong Kong due to the Asian economic crisis, that we were again able to give same-day or next-day service.

In October 1997 the name of the company was changed from Wah Ming Service Limited to Doctor Disk Limited or, in Chinese;  .

For the past several years a lot of our work has related to getting our clients connected to the Internet. We are now  helping them to set up web pages as well.

Check our Services and Rates page to learn more.
We work with Microsoft (Windows 3.1/95/98/Me/2000/NT/XP/2003), Linux, Unix and several other operating systems.  We also work in the area of Computer Forensics.

Doctor Disk Limited was closed down at the end of July 2002.

This page was last modified on 06/02/08 at 15:13:26 Hong Kong Time (UTC + 8 Hours).

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Copyright © 1996 - 2010 Phil Smith, all rights reserved. All contents in this web site are provided as is without warranty of any kind. Phil Smith expressly disclaims any liability from the use of any information in this web site.

Note: for sections of some of the pages within this site attributed to [HKO]: the links and materials provided therein are supplied by the Hong Kong Observatory and the following Notice is applicable to those sections: Copyright Notice:   All weather information shown here, including but not limited to all text, graphics, drawings, diagrams, photographs and compilation of data or other materials are provided by the Hong Kong Observatory. Any reproduction, adaptation, distribution, dissemination or making available of such copyright works to the public is strictly prohibited unless prior written authorization is obtained from the Hong Kong Observatory.

Note that the e-mail address for Phil Smith (also known as "Doctor Disk") has been changed to phil DOT drdisk AT gmail DOT com with effect from 18th March 2006.  To use this e-mail address, in your e-mail program's "To" field, type out the words in blue replacing " AT " with "@" and replacing " DOT " with "." so that there are no spaces.  Sorry for the inconvenience, but my junk mail had passed 1,000 items per day.

31/10/98